Data Privacy
Terms Of Service
Effective Date: 27 August 2025
Overview
This website is operated by Crowns & Thorns (“we,” “us,” “our”). By accessing or using our site and services, including browsing and purchasing products, you agree to these Terms of Service and all policies referenced here. If you do not agree, please do not use our website.
Acceptance & Updates
We may enhance features, change policies, or revise pricing at any time. The most current Terms of Service are always available on this page. By continuing to use our site after changes are posted, you confirm your acceptance of those changes.
Platform & Privacy
Our store is powered by WooCommerce. While we handle your purchases via this platform, we retain all responsibility for customer service and compliance. For how we manage your personal data, refer to our Privacy Policy.
User Eligibility & Conduct
You affirm that you’re at least the legal age in your jurisdiction or have guardian consent. You must not misuse the site for illegal activities, introduce malware or viruses, or infringe on others’ rights. Any violation may lead to immediate access termination.
Accuracy & Availability
We strive for accuracy in product information and pricing, but can’t guarantee perfection. All content is for general guidance only. We reserve the right to correct errors or update information without notice. Reliance on site content is at your own risk.
Pricing, Products & Availability
Product descriptions, visuals, and prices may be updated or changed without prior notice. Availability is not guaranteed some items may be limited. We reserve the right to refuse or cancel orders at any time.
Order & Account Information
You must provide accurate and up-to-date billing and account details. We may limit quantities or refuse orders we suspect are fraudulent or violate our terms. If an order is cancelled or changed, we’ll notify you via your contact information.
Third-Party Tools & Links
Our site may offer third-party tools (e.g., MailerLite, Google Analytics, Microsoft Clarity). These are provided “as is,” without liability from us. Accessing external links is at your discretion. Please consult the policies of those third parties directly.
User Contributions
If you submit creative feedback, ideas, or suggestions, we may use them freely without compensation. We’re not obligated to keep submissions confidential or respond. You guarantee that any material you share doesn’t infringe on others’ rights or contain harmful code.
Disclaimer of Warranties & Liability
Our services and products are provided “as is,” without implied warranties of fitness, accuracy, or non-infringement. We are not liable for indirect, incidental, or consequential damages including lost profits or data, even if informed of potential risks. Our total liability is limited to the purchase price paid.
Indemnity
You agree to indemnify, defend and hold harmless Crowns & Thorns, its affiliates, staff, and partners from any claims arising from your breach of these Terms or misuse of our services.
Severability & Termination
If any part of these Terms is found invalid, the rest remains enforceable. These Terms remain effective until terminated by either you or us. On termination, any accrued rights or obligations will survive.
Entire Agreement
These Terms, among others posted on our site, represent the full agreement between you and us regarding your use of the service, overriding any previous arrangements.
Governing Law
These Terms are governed by the laws of South Africa. Any disputes shall be resolved in South African courts.
Contact Information
Questions or concerns? Email us at hello@crownsandthorns.xyz or reach us at 069 177 6280
Base of Operation
Newcastle, KwaZulu-Natal WhatsApp: +27 69 177 6280 Email: hello@crownsandthorns.xyz
Support Hours
Monday - Friday: 8am - 5pm
Saturdays: 8am - 1pm
Sundays and Public Holidays: Closed